Our story
We started RayRo Tech because tech support shouldn't feel rushed, or make you feel silly for asking.
Most tech support is built for people who already understand computers. RayRo Tech is built for everyone else — especially seniors who just want their email, their photos, and their video calls with family to work without a headache.
"You explained it slower than my grandson does, and you didn't make me feel bad for forgetting the password again." — A RayRo Tech client
What we believe
Three promises we don't break.
We slow down
No rushing, no talking over you, and no shame for asking the same question twice.
We explain, not just fix
We'll walk you through what happened, in plain words, so you feel a little more confident next time.
We meet you where you are
Phone, video, or your kitchen table — whichever feels most comfortable to you.
Meet the founders
The two friendly faces (and voices) you'll get to know.
Ray Ortiz
Co-Founder
Spent 12 years in IT support before deciding seniors deserved a friendlier version of it.
Rosa Diaz
Co-Founder
Started RayRo Tech after helping her own parents through one too many "the internet is broken" calls.
Ready when you are.
Whether it's a two-minute question or a full afternoon project, we're happy to help.